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Refund Policy

North Seeking Arrow Refund Policy Effective: November 06, 2025

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North Seeking Arrow, LLC (“we,” “us”) issues refunds under the following terms from North Carolina.

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Merchandise:

  • Full refund within 14 days of delivery if unused, in original packaging, with proof of purchase.

  • Buyer pays return shipping; processed within 7 business days of receipt.

  • No refunds after 14 days or for used/custom items.

 

Services Rendered:

  • Non-refundable post-acceptance of deliverables or milestone completion per SOW.

  • Pre-payment for unstarted work: 100% refund if canceled in writing before kickoff.

  • In-progress services: prorated refund for undisputed, unperformed scope only, less 15% admin fee.

  • No refunds for completed risk models, API integrations, or dashboards.

 

Exceptions: Force majeure or mutual agreement. Disputes per Terms and Conditions.

 

Process: Email refund@northseekingarrow.com with order number and reason. Original payment method credited.

 

Governing Law: North Carolina.

About the Founder: Robb Munger

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As a seasoned and retired U.S. Army veteran with two decades leading high-stakes missions under fire during the Global War On Terrorism, I have since overseen a $57 million manufacturing expansion, deploying state-of-the-art equipment during the Covid pandemic as a reliability engineer.

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After the project I served as a financial analyst in the U.S. Army Special Operations community, transforming valuable tax dollars into mission-critical equipment for the globally deployed Warfighter within a fiscally constrained environment.

 

Focused on creating and refining processes with MS Suite and SAP for end user satisfaction, I realized harnessing A.I. to transform and optimize workflows was the way forward. Unfortunately, faced with slow moving bureaucracy, I knew something had to dynamically change in the way we work and face the future.

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Now, my passion thrives on innovative and transformative training and strategy development for the workforce; leveraging Artificial Intelligence and commonsense to create efficient pathways in streamline production. The answers we seek all linger in potential.

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And just for kicks, I love to mountain bike treacherous downhill singletrack at 40 mph—where split-second precision and a high regard for personal safety meets pure and raw primal adrenaline.

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It's those same instincts that enable me to responsibly embed A.I. into your workflows; slashing downtime and supercharging ROI and KPIs with an ever-present regard for security and transparency.

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Intrigued yet? Contact me to unleash A.R.R.O.W.™ integrated A.I. now for fast, flawless, & fearless policies and processes within your team's operations.

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North Seeking Arrow LLC | UEI: RTD5H5T3JCC3 | CAGE: 178F1 | 
Service-Disabled Veteran-Owned Small Business (SDVOSB) - SBA Certification Pending

 

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